A Detailed Casino Cruise Review

Scott Lawson Written By Scott Lawson Published on 15.05.2020 Last Updated on 06.08.2024

Casino Cruise is one of the most attractive online gaming destinations thanks to its innovative design. The site was founded in 2014 and even though it’s one of the youngest on the casino scene, it managed to build a good name for itself nonetheless. With a user-friendly platform and more than 750 different games, plus lucrative promotions, it’s no wonder this online casino caught my attention. Therefore, I’d like to share with you my findings in terms of games, customer support, safety and fairness, and more. Keep reading this Casino Cruise review and find out everything you need to know about this majestic online gambling vessel.

Our Rating of Casino Cruise - Canada Canada Flag

Overview – One Click to Your Topic
Games 780+
Jackpots 30+
RTP 97.00%
Customer Support Live Chat 24/7, Email English
Most Popular Game Lucky Leprechaun
Fairness Ensured By eCOGRA
Player Protection GambleAware, Gamblers Anonymous
Gambling Licence UKGC Licence 39383
Welcome Bonus C$1,000
Visit Casino Cruise Play Here!
Website www.casinocruise.com
Overall Rating 4 / 5
Full T&Cs apply. 18+. New UK Players Only. £10 Min Deposit. £5 Max Bet using Bonus. Max Bonus £100. 40x Wagering Req. Issued Bonus valid for 14 days. 200 Spins credited instantly upon qualifying deposit on the pre-selected game(s). Credited Free Spins valid for 72 hours. Max Free Spin winnings £100. Ewallets excluded. www.begambleaware.org

Before moving on to the first review segment, you should keep in mind that the site earned a good number of bonus points (8/10) and amazed with its live and mobile platforms, which are addressed below as well as in two separate, detailed articles.

Casino Cruise Games: Get Swept Away!

Total number of titles and game variety are certainly two important things to consider each time you scope out a new online casino. Luckily for online players, Casino Cruise games boasts an offer more than 750 titles rich, including all kinds of themes, making the site perfect for fans of slot machines, table games and video poker variants.

More Than 550 Online Slot Machines

Featuring nearly 800 games casino games, Casino Cruise can make pretty much any player happy. The site has a great distribution of games, and its card and table game catalogue accounts for more than 120 titles. There are around 20 roulette games, around 25 blackjack titles, and dozens of additional titles belonging in other categories, such as baccarat and video poker. Nevertheless, the richest section at the destination is the one with the 586 online slots. Aside from so many different themes like magical creatures, fairy tales and popular movies, the main strengths of these slots are the great variety of paylines, multipliers (up to 50 in a row) and wild symbols. Several top picks that players simply must try are Guns N’ Roses, Wizard of Gems, James Dean and Irish Gold. Sadly, the selection of scratch cards is not as nearly good as the one of slots: players can try only seven titles, for instance Lucky Diamonds or Treasure Hunt. However, there are 52 arcade games such as Spingo that can be a good alternative for fans of instant-win scratches.

The Most Popular Casino Cruise Games
Slots (580+) Roulette (20+) Blackjack (25+) Table Games (20+) Video Poker (50+)
Guns N’ Roses American Roulette Classic Blackjack Gold Red Dog Deuces Wild
Terminator 2 Multi-Wheel Roulette Single Deck Professional Series Blackjack Baccarat Joker Poker
White Buffalo French Roulette La Partage Vegas Single Deck Blackjack Casino Hold’Em Jacks or Better
Secret Romance Auto Roulette European Blackjack Redeal Gold Caribbean Stud 1 Hand All American
Octopays Advanced Roulette Spanish 21 Punto Banco Louisiana Double
Hansel and Gretel Multi-Player Roulette Atlantic City Blackjack Oasis Poker Aces and Eights

I’ve already mentioned in the previous paragraph that the Casino Cruise online casino has got a lot to offer in terms of table games. Especially impressive is the catalogue of blackjack variants that includes popular titles such as Hi Lo 13 European Gold and Spanish 21, as well as special games like Premier High Streak Gold. The incredibly attractive Master alongside European, Pro, French and 15 other games form the rich roulette offer, while the rest of the table games include games like Red Dog, Baccarat, Casino Hold’em and Pontoon. Casino Cruise is a great destination for video poker enthusiasts, too, considering the fact it features dozens of variations like Deuces Wild, Joker Poker and Jacks or Better. Cherry on top, in my opinion, are the jackpot games, including the outstanding millionaire-makers Mega Fortune and Hall of Gods.

Great Live Dealer Game Selection

Casino Cruise uses the impeccable Evolution Gaming live dealer platform, in addition to a smaller live suite powred by NetEnt. This amount to a fantastic selection of games, which include Roulette (European, Immersive, French and Auto), Blackjack, Baccarat (Regular and VIP), various casino poker games, and Dream Catcher. If you’re a fan of live casino gaming and want to dive into more details about the live casino at Casino Cruise, keep an eye out for my upcoming Casino Cruise live casino review.

Top-Notch Mobile App

With upwards of 350 mobile games, Casino Cruise certainly can compete with most of the best mobile apps on the market. The providers whose games are featured on handheld devices include NetEnt, Play’N Go, Thunderkick, Microgaming and NextGen, in addition to numerous live titles being playable on the go as well. More details on the Casino Cruise mobile platform are coming soon in my separate mobile gaming review.

Table Limits Across the Different Casino Cruise Games

If I had to summarise the table limits at Casino Cruise with a single sentence, I would say that they’re generally suitable for low and medium rollers. Players can place extremely low bets per session, starting with just 1c in dozens of games. Nonetheless, the maximum betting amount (doesn’t apply for live dealer games) goes up to $1,000, and that’s far from satisfying for VIP gamblers that enjoy wagering larger sums of, let’s say, $5,000 per game. The live suite offers slightly higher limits, however, so those willing to wager a bit more should explore their options there.

For example, the limits on slots vary from 1p to $200, which is pretty standard for online reels. However, knowing that there are casinos with maximum bets of $1,000 per spin, it’s easy to conclude what type of players targets Casino Cruise. The blackjack betting limits aren’t that much higher, either: users can wager anything between $1 and $500. The highest max bet of $2,500 can be placed on some video poker variants, however, and European Roulette Gold offers a similar maximum threshold at $2,000.

Casino Cruise Payouts

The return to player percentage is an important number which can show you just how much Casino Cruise games may favour the house, overall. Experts believe that if the average RTP at a gaming site is over 95% then players can expect lots of winning gaming sessions. Hence, with average RTP of 97%, Casino Cruise is a good place to play. However, the table below reveals that the average values for separate game categories are, in fact, in the mid-range and the lower limit for classic slots is simply too low. The starting Casino Cruise payout rate for some classic reel machines is only 74.90%, which is abysmal, but luckily it goes up to 99.00% as you peruse the game. On the other hand, the published Casino Cruise payouts for video slots RTP are generally good, starting at 95.42% and going up to 96.98%. The trick is to keep your eyes peeled for that magic number, and select your titles accordingly – though it should also be noted that, in many table games, the overall RTP may be lower to reflect worse odds on any side bets which may be available for that game.

Payout Rates at Casino Cruise
  • .

  • Classic Slots 74.90 - 99.00%

  • Video Slots 95.42 - 96.98%

  • Roulette 97.29 - 97.30%

  • Blackjack 99.04 - 99.83%

  • Table games 97.84 - 99.27%

  • Video Poker 93.95 - 97.97%

  • Scratch Cards 92.95 - 95.00%

  • Arcade Games 84.00 - 92.00%

  • . .

  • . . . . .

  • Return to Player(%)

The rest of the games has positive payout rates that go beyond 90%. The only exception is the average RTP of arcade games, which starts at low 84.00%, but goes up to 92.00%. The roulette average starting and ending RTPs don’t present a very wide range, with respective values of 97.29% and 97.30%. This is similar to the situation noted among the blackjack games – namely, the lowest RTP there is pretty high at 99.04%, whereas the highest one is 99.83%. The rest of the table games have a combined RTP that starts at 97.84% and ends at 99.27%. Video poker games, traditionally, have a bit lower payout rate that begins at 93.95% and goes up to 97.97%. The scratch cards, similarly to video poker, have an average RTP below 95.00% ranging from 92.95% to 95.00%.

Overview of Casino Cruise Software

Casino Cruise has a very neat looking website that captures visitors’ attention from the very second it’s loaded. All different sections have a really good positioning, enabling easy navigation throughout various pages without spending lots of time trying to find what you’re looking for. In terms of loading time, it can be generally said that the all pages load pretty fast and provide smooth transfer from one section to another. Moreover, on the right end of the screen there is quick-access buttons that let players easily make a deposit or contact support, which additionally simplifies completing actions. Furthermore, all banners are very informative and let players directly visit the promotion without having to go through several steps before they get to the desired destination of the site.

The impeccable casino platform featured at Casino Cruise is provided by EveryMatrix Limited, while the Casino Cruise games selection is supplied by several game developers including Microgaming, NetEnt, Play’N Go and NextGen. Additionally, you’ve already picked up on the fact taht the live dealer software is Evolution Gaming’s, but NetEnt provides several excellent live titles as well. Playing Casino Cruise games, luckily, doesn’t require downloading files into your device since all titles are available for in-browser play. Plus, the games are also available in demo mode to both visitors and members, meaning no registration is needed in order to try the titles for free first. This is a truly awesome feature that lets interested or curious players experience the casino’s games before they decide to sign up and make a deposit.

Software Provider EveryMatrix Ltd
Website https://everymatrix.com
Game Developer(s) Microgaming, NetEnt, Play’N Go, Evolution and NYX
Languages English, German, Norwegian, Russian, Finnish, Swedish
Download Size No download software available
Hardware Requirements No download software available
Software Requirements No download software available
Instant Play Requirements Pentium II or higher, 64mb RAM, Flash Player 10 or higher

As was already mentioned, Casino Cruise offers instant play only. In order to be able to start the games, however, players have to own a Pentium II of higher device with a RAM of at least 64mb. Also, since it’s Flash based, the platform requires Flash Player 10 or later in order to open. The overall gaming experience at the casino is always smooth and pleasant thanks to the provider’s fantastic product. However, players should keep in mind that due to the heavy content weaker devices and/or a weak Internet connection could result in glitches. Nonetheless, if I have to rate the software, I would it give it a strong 7-point rating because it’s stable, beautifully designed and extremely reliable.

Further Information About the Company

Many things can be concluded about a casino site just by knowing its operator. Therefore, I’ve conducted a little research in order to find out more about the owner of Casino Cruise, which happens to be a worldly known company EveryMatrix Software Limited. This is a reputable player on the market; thus, players should expect high safety standards and an overall top notch quality service.

More Information About Casino Cruise
Company Support Security Player Protection
Name:EveryMatrix Software Limited Live Chat:Yes Encryption:256bit SSL Deposit Limits:Available
Head Office:EveryMatrix, 70 Clifton Street, 3rd Floor, London EC2A4HB, United Kingdom Phone:Malta 00-356-27780982 Gambling Licence:39383 Activity Limitations:Possible
Parent Company:Genesis Global Limited Email: [email protected] IT-Security:GoDaddy Secure Self Exclusion:Via e-mail
CEO:Ebbe Groes Contact Form:No RTP Test:Technical Systems Testing, Gaming Laboratories International, eCogra Protection of Minors:Guaranteed
Employees:Over 300 Call back: Yes Anti Money Laundering:Maltese and European Legislation Problem Gambling Organisations:Gamblers Anonymous

Operator History and Details

Founded in 2014 and operated by EveryMatrix Software Limited, Casino Cruise online casino is a both relatively young and pretty well-known casino site. To experienced players, EveryMatrix should be, in fact, a name that rings a bell since this company stands behind numerous popular gaming destinations and has got a good reputation in the industry. Its head office is in London, the UK and it’s led by Ebbe Groes. EveryMatrix employs a total of 300 people worldwide and it’s part of another established gaming group – Genesis Global Limited. In terms of regulation and licensing, this casino site holds two approvals: the first one is issued by the UK Gambling Commission and allows it to serve British players. The second one has been granted by the Malta Gaming Authority.

Customer Care

Happy customers are top priority at Casino Cruise. Therefore, this casino provides a friendly and professional customer care 24 hours a day, seven days a week. Possibly the best thing about the support service at the site is that there are the so many channels you can use to get in touch with an agent. First, players can try the live chat window and get instant help. Additionally, they can call one of the several toll-free lines or request a call back and avoid waiting on the line for a free agent. Obviously, there’s the option to send an e-mail and wait for a response within several hours. However, I wouldn’t recommend this to those in need of an immediate assistance. Additionally, the site has got a great FAQ/Help page where visitors and users can find info on various topics such as banking, technical requirements and so on.

High Security Standards

You should expect that Casino Cruise does anything in its power to keep every single member safe while they’re playing at the site or providing personal and/or financial information. The operator holds two gambling licences and both are from strict regulating bodies that have lots of prerequisites and stipulations for their licensees.

In addition, GoDaddy Secure makes sure this casino site is 100% immune to hacker attacks, making it impossible for third parties to steal classified info that could hurt players in any way. Latest encryption technology (256bit SSL) is the main weapon that helps the operator to provide a safe and secure gambling environment to all customers at all times. The responsible independent auditor for testing the safety of Casino Cruise online casino is eCOGRA, and, over the years, it has always has approved this casino’s operations. Game fairness, on the other hand, is audited by TST Labs, which is another popular independent organisation that tests software and games for foul play.

Also being socially responsible, this operator offers many ways to customers to limit their spending and protect themselves from becoming problem gamblers. The basic player protection tool is the ability to set your deposit limits, but it’s also possible to set activity limitations as well. A more drastic measure players at the site can take is self-exclusion from seven days to a maximum of one year. All these tools let users control their gambling habits, which shows the operator’s dedication to putting players’ needs first.

Bonus Points Overview

Casino Cruise scooped a total of eight bonus points and the maximum amount a site can get is 10, meaning the casino has a great deal of things that further improve the overall experience while playing there. Even though the site hasn’t won any special awards, it can be proud of the selection of bonuses and promotions, which earned it the max number of such points (3).

  • Awards . 1/3

  • Promotions . 3/3

  • Special Games . 2/2

  • Loyalty Scheme . 1/1

  • Extras . 1/1

  • Bonus Points . 8

With special games such as Master Roulette and Premier High Streak Gold Blackjack, Casino Cruise attracts players that look for something unique and different. In addition, the site has a well developed VIP scheme and cool extras like the innovative Cruise Vacation promo. Therefore, it can be concluded that this is a new and interesting casino, which always tries to follow latest trends and meet players’ expectations.

Summary of Casino Cruise

All in all, Casino Cruise is one hell of a gambling site. It has got a great welcome bonus. In addition, it features an amazing game selection powered by various developers. The cherry on top is the fantastic mobile app which makes gaming on the move as pleasant as playing on a desktop device. Additional strengths of this innovative online casino are the long list of promotions and the rewarding VIP scheme – both of which are especially favourable towards regular players.

Strengths and Weaknesses of CasinoCruise
Major Strengths
  • Large game selection
  • Various game developers
  • Very good mobile app
Minor Strengths
  • Relatively many promotions
Major Weaknesses
  • Many games missing RTP info
Minor Weaknesses
  • No wagering contributions from roulette
Welcome Bonus C$1,000
Full T&Cs apply. 18+. New UK Players Only. £10 Min Deposit. £5 Max Bet using Bonus. Max Bonus £100. 40x Wagering Req. Issued Bonus valid for 14 days. 200 Spins credited instantly upon qualifying deposit on the pre-selected game(s). Credited Free Spins valid for 72 hours. Max Free Spin winnings £100. Ewallets excluded. www.begambleaware.org

However, experience has taught me that no online casino is perfect, and that there’s always some room for improvement. When it comes to my Casino Cruise review, I would highlight the lack of RTP details for some of the games as the major weakness of the site – though you should also note that this detail depends on how the software provider sets up the game. Moreover, the fact that roulette games don’t count towards wagering contributions is yet another weakness that could be a dealbreaker for fans of this classic table game. As an alternative, I would recommend Casimba as a better option for table game enthusiasts and 777 Casino as a site with better bonuses.

Readers’ Questions

At the end of this Casino Cruise review, I’ll present the additional questions regarding the operator that my readers have sent me. Should you have a question that hasn’t been answered here, please don’t hesitate to write to me at [email protected].

Who owns Casino Cruise?

Casino Cruise is owned by Genesis Global Limited, which also operates Genesis Casino.

What is Casino Cruise?

Casino Cruise is an online casino site, that offers hundreds of automated and live dealer products. It is one of Canada's best casinos.

How to win on Casino Cruise?

There is no way to ensure that you win on Casino Cruise games, or on any gambling games at any site. Real money gambling is based on luck. However, making sure that you play at legit casinos like Casino Cruise is a way to make sure that the games are fair and safe.

What games are the Casino Cruise free spins on?

Currently, Casino Cruise gives you free spins on eligible slots, which is one of the most popular welcome bonus practices out there. However, remember that the operator may change the bonus terms at any point, so it's best to check the T&Cs before you sign up.