In-Depth mr.play Review: A Fair Operator Evaluated

Scott Lawson Written By Scott Lawson Published on 15.05.2020 Last Updated on 09.08.2024

If you’ve been searching for a new gambling spot to register with and mr.play online casino has caught your eye, we recommend reading our expert assessment first. In our mr.play review, we tested the casino and found that it is safe, secure and fun, and is also home to some of the most popular slots games on the web.

Our Rating of mr.play - Canada Canada Flag

Overview – One Click to Your Topic
Games 440+
Jackpots 10
RTP 99.7%
Customer Support Live Chat 6am – 11pm, 7 days, Email English
Most Popular Game Starburst
Fairness Ensured By iTech Labs
Player Protection GamStop Problem Gambling Support
Gambling Licence UKGC Licence 39483
Welcome Bonus C$200
Visit mr.play Play Here!
Website www.mrplay.com
Overall Rating 4.1 / 5
Full T&Cs Apply. Applies only to new depositing players. Min deposit £10. 18+. Wagering requirements apply 35x. Offer valid for 24hr. 100 spins includes 3 deposits.

To ensure our readers pick the best casino for their needs, we judge each online casino by a standard, strict criteria: we take into account the games available, the software providers represented, the customer support options, the RTP of the games, the mobile functionality and much more.

mr.play Games: A Focus on Slots

The first place we look when judging an online casino is the games library because after all, a casino is nothing without fair, entertaining and high-quality gameplay. The best casinos have a wide array of games available and include titles from respectable software developers. Thankfully, mr.play games are both diverse and well made.

Variety of Titles and Game Types on Offer

There are over 400 games available at the mr.play online casino. With around 400 of these titles being online slots, it would be fair to say that mr.play relies heavily on its slots catalog to lure its audiences. If this includes you, then you’ll be happy to know that there are many different software developers represented here.

There are also a number of other casino options to choose from, including roulette, blackjack, baccarat and more. However, in comparison to the slots options, the table games offerings leave much to be desired. For example, there are a meager two poker games to choose from. If you are hungry for more, maybe some of our recommended casino poker operators would be a better choice. There is a live casino library, which you can find more information in our dedicated section below.

The Most Popular Games at mr.play Casino
Slots (420) Roulette (10) Blackjack (8) Table Games (17) Video Poker (2)
Starburst Classic Roulette Deuces Wild Jacks or Better
Gonzo’s Quest Roulette Royal Blackjack Doubler Joker Poker
Thunderstruck II Roulette Pro Blackjack Multihand
Lady of Fortune European Roulette VIP Blackjack The Strip
Sails of Gold European Roulette Blackjack Multihand VIP
Conan Roulette Lounge Blackjack Single Hand

As mentioned above, slots are the most popular game type on the website. This doesn’t surprise us considering that the long list of software providers behind the games include the likes of NetEnt andPlay’n GO.

Regardless, we still can’t help but think that the casino could be much more satisfying for a wider audience. To do this, mr.play need to add more table games. Themr.play software providers already featured have some great titles to choose from, so bring them on, we say!

The Live Games Library

If you’re a casino fan and you are yet to try out live tables, then you are in for a pleasant surprise. mr.play’s selection, in particular, is commendable. There are 26 exciting titles to choose from, which, considering the smaller size of mr.play’s total offering, is a satisfying discovery.

Even better, the games are provided by Evolution Gaming, who have repeatedly been voted as one of the best live casino software developers in existence. We can’t help but give the live games library full marks in our mr.play review.

Gaming on the Go

The mr.play online casino is not just limited to desktop computers. We have tested the mobile version and we must say, we are impressed. The mobile version is fast, sleek and features many titles available on the desktop version. In our opinion, the design is even nicer than the desktop version.

mr.play’s mobile casino can be accessed on both Android and iPhone, devices. While there is no app available for the website, the instant play browser version will provide no hiccups to those wanting to get in to the action fast.

Betting Limits

The table limits at mr.play casino are interesting in that the minimum bet on all table games is £1, with the maximum bet (excluding table games) is £3,000. While the maximum is nothing out of the ordinary, that minimum is fairly high considering some websites offer hands for as low as 10p.

This means that low rollers are less catered to here. We understand that this could be the deciding factor of a potential customer in signing up, so if you are on a tighter budget and love table games, we recommend perhaps considering an alternative.

This won’t see them marked down in our mr.play review score, but it’s clear that if these minimums were lowered, it would open the way for more casual gamers to play. On the other hand, if you are a high roller, take advantage of the high betting limits in the live casino.

mr.play Payouts and RTPs

mr.play’s payouts are highly varied depending on the type of game chosen. While products like blackjack and poker tend to offer higher RTPs, different slots with different software developers may favour volatility in their offerings over high payouts.

Regardless, the average RTP of mr.play games is very generous. This is due to the fact that the slots, which make up most of the catalogue on this site, are higher than average. This is further proof that mr.play is a fantastic option for slots lovers.

Payout Rates of the Different Casino Games
  • .

  • Classic Slots 94.42 - 99.00%

  • Video Slots 96.73 - 97.12%

  • Roulette 99.60 - 99.80%

  • Blackjack 97.65 - 99.60%

  • Table Games 93.95 - 99.70%

  • Video Poker 98.60 - 99.54%

  • Scratch Cards 94.09 - 99.00%

  • Arcade Games* 0.0 - 0.0%

  • . .

  • . . . . .

  • RTP (%)

*No arcade games available

The above RTP scores can be found on the websites of the various software providers that stock the mr.play library. These are honest and trustworthy, as the scores are independently tested by various independent and government bodies who are committed to keeping gaming fair. This has assured that mr.play payouts and RTP rates remain high and fair. The average score of 99.7% is by no means common – this is an extremely generous figure. The accuracy of mr.play’s figures has also been confirmed by independent testing body iTech labs. For this, we have considered this fairness as a high marker of trustworthiness in our mr.play review.

mr.play Software and Website Layout

Now, this is where our review may sour. We must admit, the mr.play web design is basic and flawed. While on first appearance it may seem as the titles are easily laid out, further inspection proved that the search functions were clunky and the sorting categories inaccurate.

The inability to filter out desired categories became frustrating – with no categories assigned for roulette, poker or blackjack. We also found some important information hard to find, which not only made our review more difficult but doesn’t bode well when determining the trustworthiness of a site. Aside from this, mr.play online casino is simple to register at and its cashier system responsive and easy.

Software Providers NetEnt
Website www.netent.com
Game Developer(s) Microgaming, NextGen Gaming, Blueprint Gaming, Barcrest Games, iSoftBet, Pragmatic Play, Tom Horn Gaming, Habanero, Skillzzgaming, Magnet Gaming and Old Skool Studios
Languages English, Finnish, German, Norwegian, Swedish
Download-Size No Download
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements Flash Player 11.3 or above

You will not need to download any software in order to gamble at mr.play. To start playing, you just need to visit the website in your browser – whether on your desktop computer or mobile phone. It’s as easy as that.

One of the main software providers for mr.play is NetEnt. NetEnt is world-famous for its impressive game designs especially when it comes to the graphics used in its slots. Its featured Starburst slots game is one such example of a well-designed immersive gaming experience that has won legions of fans.

mr.play Company Information

mr.play online casino is owned and operated by Aspire Global Communications Limited. While mr.play has only operated since 2017, Aspire Global has held the license of a number of different casino brands since 2008. Although the company has yet to win any awards or accolades, it also hasn’t received any fines or warnings from the UKGC. For this reason, we continue to trust and enjoy many of its offerings, including its Barbados Casino.

Additional Facts Worth Knowing

We are committed to recognizing the work of an operator who considers the safety of its patrons first and foremost. mr.play is committed to responsible gambling, which it proves by offering certain measures to players who may be grappling with gambling addictions.

These measures include allowing players to add betting deposit limits, setting time restrictions, allowing self-exclusion, as well as opting-in for reality checks that warn you when you’re playing longer than you had planned. The website works alongside GamStop and BeGambleAware.com to refine its player protection measures.

More Information About mr.play Casino
Company Security Player Protection Support
Name: mr.play Encryption: 128-bit SSL Encryption Deposit Limits: Adjustable Phone: +442033 189 367
Head Office: 135 High Street, Sliema, SLM 1549, Malta Licence: 39483 Activity Limitations: Available Email: Not Available
Parent Company: Aspire Global Communications Limited IT-Security: Comodo Self Exclusion: Available Contact Form Available
CEO: Tsachi Maimon RTP Analysis: iTech Labs Protection of Minors: Guaranteed Live Chat: 6am – 11pm, 7 days
Employees: 140+ Anti Money Laundering: ID Verification Problem Gambling Organisations: GamStop, GambleAware

Available Customer Support Methods

The reliability of an online casino’s customer support is one of our key criteria in our reviews. Because of its telephone service, contact form option, and 7-days-a-week live chat, we can conclude that the mr.play support is satisfactory. However, the customer care will not be getting top marks in our mr.play review, because it is lacking 24/7 support. This round-the-clock availability ensures customers can have their issues put to rest at any time, which is important in matters as financially involved as gambling.

Regardless, we recommend the live chat option in all customer support issues. Multilingual players will be happy to know customer support is available in multiple languages, including English, German, French, Finnish, Norwegian and Swedish.

Website Security

mr.play’s software and operations are protected by 128-bit SSL certificate technology. This ensures that its customer’s most sensitive data is kept safe with encryption. Its IT security is provided by COMODO, a reputable SSL provider who is gaining popularity amongst many Canadian online casinos. The casino holds licenses in Malta and the United Kingdom, with both jurisdictions being known for their strictness in terms of requiring licensees to meet stringent player protection measures, further guaranteeing its safety. The UKGC license of its parent company Aspire Global can be found here.

Bonus Points

We like to reward extra points to sites that impress us with their reputation in the industry as well as if they are known for treating their customers right. Now, while mr.play has won no awards, it does offer its customers decent promotions. These can come in the form of extra deposit bonuses or free spins on certain slot titles. We were happy to see that mr.play were also offering a no deposit bonus of 25 free spins, but this is unfortunately not available to UK’s players due to legal reasons. To see which casinos do boast such offers, take a look at our dedicated no deposit bonus guide.

  • Awards . 0/3

  • Promotions . 3/3

  • Special Games . 1/2

  • Loyalty Scheme . 1/1

  • Extras . 0/1

  • Bonus Points . 5

The loyalty scheme offered by mr.play comes in seven stages ranging from New Member to Prestige VIP. For the most part, these stages can be reached by earning a certain amount of points. We are truly impressed with this loyalty system for its clarity and the generosity of its perks. For more information on how to reach Prestige VIP, see our FAQs below.

mr.play Online Casino Conclusion

In conclusion, mr.play is dependable, especially if you are looking for a website with great slot options and a variety of software providers. We were particularly impressed by the considerable size of the live gaming library, with its Evolution Gaming-powered offerings.

We also enjoyed the mobile functionality of the site, which we found to be even better than the desktop version. We recommend mr.play online casino to those wanting a no-fuss and easy-to-sign-up-to website that will have them playing in minutes.

Strengths and Weaknesses of mr.play
Major Strengths
  • Great video slots
  • Best software providers
Minor Strengths
  • Good mobile functionality
  • High RTP
Major Weaknesses
  • No 24/7 customer support
  • Poor search functions
Minor Weaknesses
  • Hard-to-find information
Welcome Bonus C$200
Full T&Cs Apply. Applies only to new depositing players. Min deposit £10. 18+. Wagering requirements apply 35x. Offer valid for 24hr. 100 spins includes 3 deposits.

However, we cannot say that the experience was perfect. There is no excuse for such flawed search functions and poor categorising in such a competitive market. We wouldn’t recommend this website for casual table games fans who will not be using the live dealer tables for this reason.

Frequently Asked Questions

Sometimes, our readers will have more questions about the online casinos that we review. If this is the case with you, please don’t hesitate to email us at [email protected] so we can help to give you an answer. Below, we’ve listed some frequently asked questions about mr.play.

How do I get Prestige VIP membership?

There are seven stages of membership ranging from New Member to Prestige VIP. The first five stages leading up to Platinum VIP require you to win a certain amount of points, with the final stage being 1,000 points. The Premium and Prestige tiers are by invitation only. You can expect to get an invite for long-term loyalty and considerable financial investments.

What payment methods can I use to deposit funds?

You can deposit money using Visa, MasterCard, Maestro, EntroPay, Sofort, online bank transfer, Trustly, Skrill, NETELLER, Paysafecard, Payz, Euteller, EPS, Mister Cash, Zimpler, Payr, Instadebit, Fast bank transfer and Wire Transfer. Unfortunately, PayPal is not an available deposit method in Canada.