An In-Depth Bet-at-Home Casino Review

The Majority of Games Are Slot Machines

As a huge fan of NetEnt titles, I was pretty much aware of what to expect in the exciting game lobby at bet-At-home online casino. As I’ve already mentioned, there are more than 120 bet-at-home casino games, out of which the majority is slots. Players will certainly be able to find a suitable theme since the provider finds inspiration for its slot machines in fairytales, myths, movies and magical creatures. Several top picks from the reel games worth mentioning are Twin Spin, Jack Hammer and Starburst. Considering the fact that the rest of the game categories are pretty empty and there are only a handful of scratch cards, I would say that the game distribution at the site could be improved. Aside from roulette (European, French…) and blackjack (Classic, Double Exposure…) variants, there are also some table games like Caribbean Stud Pro, baccarat and Red Dog Progressive. One feature I found especially entertaining in terms of games was the “Feeling Lucky?” button, which when clicked starts a random game so that you can test your luck on it.

Even though far from amazing, the selection of table games at bet-at-home is actually really good; the main reason for that is the variety of titles belonging to the same section. Roulette fans, for example, can enjoy the most popular variants of the game like European, American and French roulette, plus two additional bonus titles. The situation is similar for blackjack enthusiasts that will find Blackjack Classic, Single Deck and Double Exposure as the most attractive examples of the game. Plus, those hoping to hit a massive progressive jackpot can try their luck on fan favourite picks like Mega Joker, Cosmic Fortune and Arabian Nights. It should be noted that all games featured at the casino are available in demo mode, thus even visitors can try classic and latest releases without having to register an account or upload cash.

Live Dealer Platform by Evolution Gaming

Powered by Evolution Gaming, the live dealer platform at the bet-at-home online casino is one of the best on the market. The tables offer live roulette, live blackjack, live baccarat and live Casino Hold’em. More information about the tables and their limits can be found in the special bet-at-home live review dedicated to them exclusively.

Mobile Gaming Possible

Approximately 40 bet-at-home casino games found at the site are available via its mobile application. The majority of the titles are slots, whereas table game fans can only play two blackjack and a single roulette variant. I’ve tested the mobile version thoroughly and provided the results in a separate bet-at-home casino review that focuses on this part solely.

Bet-at-Home Online Casino Table Limits

As a player at this gaming destination I was able to place bets as low as 0.01 and as high as €75,000, meaning the betting limits at bet-at-home are suitable for various types of customers. Not surprisingly, the highest wagers accepted at the site can be placed on the roulette tables where the minimum bet ranges from 0.10 to €25, whereas the maximum bet goes from €50 to €75,000. Obviously, the variant with the highest accepted bet per round is the one reserved for high rollers and VIP members.

Blackjack fans won’t be disappointed with the betting options offered on the few variations of the card game either; depending on the chosen titles, the minimum bet can be between 0.10 and €25, while the maximum varies from €5 to €500. When it comes to slot machines, players will find picks suitable for low rollers whose minimum accepted wager is only 0.01 as well as options for thrill seekers with a €500 max bet. Video poker and arcade games share the betting limits and in general, aren’t recommended to high rollers; these games come with a minimum betting amount between 0.10 and €1 and a maximum accepted wager from €5 to €62.50.

Generally Positive RTP

Regardless how cool a game is, without a positive RTP it should be avoided. As some of you may already know, RTP is the opposing end of the house edge and the higher the RTP is, the lower the house edge is. Therefore, players should stick to games with as close RTP to 100% as possible. Bet-at-home casino, in general, publishes positive numbers in its reports of the RTP of the site’s games. If you pay close attention you’ll notice that there aren’t values under 74% and that’s pretty good considering the fact that there are games with much lower RTP than that. When it comes to slots, the starting bet-at-home casino payout rates are set at 74.90% and go up pretty high to 99.00%, whereas the same values for video slots are between 96.00% and 98.00%. I would say that playing a game with a house edge of only 1% or 2% is definitely an attractive offer.

Aside from the reel machines that have good RTP values, the operator can boast with the payout rates of the other games as well. Obviously, the lowest house edge is always found on blackjack and depending on the exact variant you’re playing you can expect a starting RTP of 99.33% and an ending payout rate of 99.83%. Roulette fans will find values between 92.11% and 97.30%, whereas the overall RTP of the table games is ranging from 97.34% to 99.66%. Another type of game with pretty high RTP is video poker; these titles have payout rates starting at 96.77% and going up to 99.56%. Not so positive values can be noted for scratch cards and arcade games; the former have an RTP between 85.00% and 87.50%, while the latter’s payout rates start at 88.50% and go no higher than 88.50%.

Website and Software Overview

Even though bet-at-home’s website is a bit uncreative and too simple for the taste of some players, it does its job pretty well. Navigating through various sections of the site is fairly easy and thanks to the nice classification of categories players can quickly find and access best casino bonuses, games, support and etc. With this said, it can be concluded that the casino’s website is highly functional and lets both visitors and customers to complete actions without any trouble. The loading time is generally fast, thus you won’t get irritated waiting for a page to open.

When it comes to the software provider and games featured at the bet-at-home online casino, the responsible company for both is Scandinavian giant NetEnt. The developer is well-known among players for developing award-winning solutions and innovative games that keep the adrenaline level high for hours. Sadly, there aren’t games by other providers such as Microgaming or IGT, but NetEnt’s catalogue is more than enough to satisfy the needs of both slot and table game fans. In terms of graphics, it can be said that the provider did a pretty good job; however, those searching for the wow factor may be disappointed by the lack of it.

There’s no need to download anything in order to play at this gaming destination. The provider has made its software instantly available to players as long as they have the newest Flash and Java versions on their playing device. Mac users also can enjoy the games in instant-play mode; nonetheless, they shouldn’t expect separate downloadable Mac software since there isn’t such a thing offered. It should be noted that starting the platform is free of charge, however in order to play for real money, players will be required to make a deposit first. In addition to being available in English, the platform also is available in 14 other languages including Spanish, Italian, German and Greek.

More Details About the Operator

Bet-at-home casino is a well-established online gaming site, which is owned by a reputable operator on the market. Even though the company hasn’t won any notable awards over the years, it’s been carefully building its name by offering top notch service, great support and popular games. In addition to the casino site, the operator stands behind other gaming products as well, thus becoming a perfect place for experiencing a full gambling adventure at the same destination.

Additional Company Information

Bet-at-home.com Internet Ltd was established back in 2000 and it’s been successfully working on the market for more than 15 years. The company has over 4.1 million registered users on its three gaming platforms (Casino, Poker and Sportsbook). The operator is based in St. Julian’s, Malta and works under a gambling licence issued by the UK Gambling Commission. This operator’s key figures are Franz ?mer and Michael Quatember. The company employs a total of 267 people worldwide. It should be noted that the parent company of the operator is Dusseldorf-based bet-at-home.com AG Group, whose stocks have been listed on the Frankfurt Stock Exchange ever since 2004. Alongside its subsidiaries, the bet-at-home.com AG Group is believed to be a leading gaming operator in Europe, especially in the German-speaking countries. The company has partnered with many sports clubs and sponsored lots of sports events. Since August 2015 it’s been the main sponsor of the football club Hertha BSC.

Licensed, Secured and Socially Responsible

Players can’t really complain when it comes to bet-at-home casino’s safety and fairness. The operator takes these things very seriously and thus meets high security standards altogether. First, I would like to point out that the company holds the reputable and pretty hard-to-obtain gaming license. In addition, it’s also been approved by the Malta Gaming Authority, which is yet another well-established gaming regulator for companies operating within Europe’s borders. Moreover, MGA and FIAU oversee all bet-at-home operations and make sure that there is no suspicious money laundering activities on the platforms.

Being fully aware that security and fairness are top priorities to real money players, the company took safety to another level by partnering with multiple independent auditors. First, the site uses latest SSL encryption to prevent data theft and its IT security is led by DigiCert. The RTP testing and outcome randomness is audited by TST and NLFS. This means that not only is bet-at-home casino perfectly safe to play at, but also that hackers have no way of stealing and/or reading the information provided by members. Moreover, each and every result at the casino is 100% fair and cannot be predicted by either the operator or other players.

Bet-at-home is a socially responsible operator and therefore offers a wide range of tools to help customers spend as much as they can afford and fight problem gambling. Some of the options supposed to help users with this are activity limitations, deposit limits and self-exclusion. Additionally, there’s a guaranteed protection of minors, plus the company is a partner with problem gambling organisations such as GamCare and Gamblers Anonymous that provide useful tips and advice to those that cannot control their gambling urges. In other words, the company cares about its customers and that’s a thing that deserves praise.

Customer Support Options

Getting in contact with the customer service representatives of bet-at-home is simple enough, as the operator has put some solid effort into the processes. You can contact a support agent through phone, email and live chat – the last of which we prefer. All of the team members we spoke to were professional, polite and prompt with their replies, so the operator gets top marks from us here.

Bonus Points

The site has very few promotions and at the moment of this writing, the only special game worth mentioning was Dracula. Therefore, out of a maximum of eight points for awards, promotions and special games, I would give it only two.

• Awards . 0/3

• Promotions . 1/3

• Special Games . 1/2

• Loyalty Scheme . 0/1

• Extras . 1/1

• Bonus Points . 3

Similarly, the other two areas I always rate – loyalty scheme and extras – aren’t too satisfying either. The casino doesn’t have a rewards program for its loyal customers, but it does offer some extras for those that will try the sports and/or poker platform. Therefore, out of two points here, I give it only one. Therefore, all in all, with no awards, almost no promos and no VIP program, bet-at-home casino’s scored three out of 10 bonus points in total thanks to the interesting game selection and daily casino tournaments.

My Summary and Conclusion

In conclusion, bet-at-home casino is a great option for players. Naturally, the site has both strengths and weaknesses that could help players decide whether this is the right destination for them to enjoy their favourite casino games. In terms of pros, I would highlight the live casino platform and the high security standards as well as the daily casino tournaments.

However, the lack of a free hotline and promotions alongside the card payment fee may ruin players’ overall impression of the destination. Additionally, I’ve already mentioned that the bonus section is poor and thus those looking for numerous promos and bonus opportunities may want to try an alternative operator such as, for example, Betfair. If you would like to check out some of my other top rated casinos, you can check out my guide to the best casinos in Ireland right now.

Questions and Answers

I hope you found this review to be useful. If you have any questions about any of the topics covered in this review, or indeed any other queries you would like to raise, please contact me at [email protected]. Below you can see the answers to some of the most commonly asked questions.

Is the operator safe to play on?

Yes. Bet-at-home has been granted a licence by the UK Gambling Commision. The government entity holds some of the highest standards in online gaming in the world and they do not hand out licences willy-nilly. To hold these licences, you must have state of the art security and provide excellent online protection. You can read more about the site's safety features in our licensing and security section.

How do I claim my Bet-at-home welcome bonus?

There is currently no Bet-at-home welcome bonus available. If this is a deal-breaker for you, we recommend checking out our ranking of the best casino bonuses available.

What are live casino games?

Live casino games are casino games that are streamed live, either from a studio or a land-based resort. You can learn more about the live offerings in our guide to top live casinos.

How do I contact Bet-at-home?

You can contact the customer support agents at Bet-at-home via phone, email and live chat. To learn more about how the operator's support fares, jump back up to our customer support section.

Who owns Bet-at-home casino?

The operator is owned and operated by Bet-at-Home.com AG Group, which is based in Malta. You can find out more about the company's background in our company information section.