Honest and Detailed William Hill Casino Review

As I have already mentioned, the game collection is one of the most import factors in assessing an online casino. This includes not only the total number on offer, but also the distribution of different types of games, how many jackpots are available and the various betting limits. Of course the quality and quantity of live dealer and mobile games should also be taken into consideration.

Which Games Are Available and How Many Are There?

The William Hill casino games collection is enormous, with more than 400 in total. There’s a wide choice of table games, scratch cards and video poker, but the bulk of the selection is made up of slots. Under the ‘casino’ tab, there are in excess of 150 Playtech slots. Here you’ll find plenty of games from the Age of the Gods series, for instance Goddess of Wisdom, Furious 4 or Prince of Olympus. All of these feature a common progressive jackpot pool, where four big jackpot prizes are featured across each of the games. The William Hill casino games collection also includes numerous titles based on well-known TV programs and films. Such titles include American Dad!, Little Britain and the hilarious Monty Python’s Spamalot. In addition, within the ‘games’ and ‘Vegas’ tabs, there are even more popular slots from other major game providers. This gives players an enormous amount of choice of top quality slots.

As well as the slots, there are nearly 100 other William Hill casino games across the entire collection. There are more than 15 roulette games, including interesting variants such as Multi Wheel and Age of the Gods Roulette which features a progressive jackpot. With almost 20 blackjack variants, including such versions as Blackjack Surrender and Switch, there is plenty of choice for fans of the popular card game. There are more than 10 other table games, including the likes of Sic Bo, Red Dog and Caribbean Stud Poker. There are somehwere in the region of 18 video pokers variants to choose from, and finally, there are a combined total of more than 30 scratch cards and arcade games. Over the whole game collection, there are plenty of jackpot games compared to many other operators. Once logged in, the vast majority of the games can be played in practice mode, enabling you to try them out and get familiar with the rules before opting to play with real money.

An Outstanding Live Game Collection

The live dealer games do not disappoint, with a wide range of top quality games and tables from the market leader and multi-award winner Evolution Gaming. You can find out all the details about the games, dealers and betting limits in our upcoming dedicated William Hill live casino review.

Are Mobile Games Available?

With a good selection of slots and table games, players can enjoy the William Hill online casino on smartphones and tablets. Apps for casino, live games and Vegas slots are all available for download. You can find out further info about compatibility, how to get the apps and a detailed look at the game selection in our upcoming dedicated William Hill mobile review.

Table Limits at a Glance

With such an enormous variety of games to cater to all different tastes, you’d expect there to also be a wide variety of betting limits to provide options for all types of players. This is indeed the case, with limits low enough to be within the reach of those who want to play with the lowest of stakes, and maximum limits that will suit the most experienced high rollers. Take roulette for instance, there are variants which allow a minimum bet of just KES50. At the other end of the spectrum, maximum bets of KES25,000 are also available. Many games give you a choice of different betting limits when you join the table. As for blackjack, the lowest amount of just KES50 per hand can be played in some games, whilst high rollers are catered for with a maximum limit of KES25,000 also available in some versions. Slots provide the lowest betting limit, with many accepting bets of just KES20 per payline. Yet you can also wager on a much higher scale, with a maximum of KES15,000 per spin also available in certain games.

A Closer Look at the William Hill Casino Payout Rates

The RTP, or Return to Player percentage is a good indication as to how favourable games are towards players. There are two ways that an operator can display its payout rates. For starters, it can include the theoretical payout rate for a game within the rules. The other way is to publish payout reports from independent testing agencies which show the actual percentage of money that has been paid out across particular games categories, and across all games in general. The William Hill online casino uses both of these approaches. You will find the theoretical RTP for the majority of its games with the rules of the game. Also, each month it publishes a report produced by Gaming Laboratories International (GLI) which shows the actual payouts for the previous month for various game categories. The most recent report showed a William Hill Casino payout rate of 96.05% across all games.

As you can see from this table, there is a wide range in the theoretical return of slots. Nowadays, any RTP of below 90% just does not represent good value for money, so it’s good to see that the minimum payout for both classic and video slots is over 90%. The maximum amounts also reach very high, particularly for classic slots, with games that have pay outs as high at 99.32%. For games such as roulette and blackjack, the payout rates generally do not vary a great deal from one operator to another as they are dependant on the rules of each game. The same is true of poker games, scratch cards and arcade games. Generally speaking, the payout rates across all categories are good for players.

Impressions of the Website and Software

The casino website is clearly set out and easy to navigate. There are various options to access different game categories, plus quick links to a variety of services like promotions and banking. Playtech provides the William Hill casino software, and the majority of the games. This is a major advantage, as it is one of the best suppliers within the industry. Playtech has won numerous prestigious awards throughout its history, including the titles of Platform of the Year and RNG Casino Supplier of the Year at the 2015 EGR awards. On the casino website, there are links to the various different products the company provides, such as ‘Vegas’ and ‘Games’. As already mentioned, within these tabs there are games from other top game developers. For example, there are popular slots available from IGT, such as Cleopatra, Pixies of the Forest and Da Vinci Diamonds. Other game providers include Microgaming, NetEnt, NextGen and Barcrest. All games load within just a matter of seconds.

There are numerous links on the homepage to easily download the William Hill casino software. It takes just a couple of minutes, is free of charge, and once installed, provides access to a bigger selection of Playtech games. In terms of the layout, the website and the downloaded William Hill casino software have various differences, such as the various categories being listed in different places. But once the games are launched, they are identical on both formats. The downloaded software only includes casino games provided by Playtech. So the slots from other providers that are found within the extra tabs cannot be played on the downloaded version. Live games are available on the downloaded software, but again, only those which are provided by Playtech. For the collection of live dealer games from Evolution Gaming, you will need to use the instant play version on the website.

In addition to the instant play casino games, which use flash and HTML5, the casino has also been developed to work on various mobile devices. There are web apps, where games can be played directly in the browser. There are also native apps which can be downloaded for some devices. As with most other online casino apps, the game selection is limited compared to the desktop version, but there is still a good selection.

More Details About the Casino

William Hill is a well known and trusted name. The company offers numerous products, both in the retail market and online. As you’d expect from a well-established company, customer safety and protection is a key priority. This is provided through licensing and regulation, through the use of cutting edge technical security, plus its firm commitment to promoting responsible gambling.

Some Interesting Facts About the Company

William Hill was founded in 1934 and has since built its reputation as a respected and trusted brand. The company has been listed on the London Stock Exchange since 2002. Many people will be familiar with the company as a bookmaker, or through the Income Access casino affiliate program. William Hill’s online services are operated by WHG (International) Limited, headquartered in Gibraltar. As well as casino games, the company also provides sport betting, bingo and online poker. The company sponsors some of the biggest sporting teams and events and is the title sponsor of the William Hill Scottish Cup and an official sponsor of the Scotland football team. The company also has various sponsorship links with horse racing, darts and greyhound racing. The company is a partner of the Football Writers’ Association, and sponsors the William Hill Sports Book of the Year award, which is dedicated to rewarding excellence in the field of sports writing.

No Corners Cut When It Comes to Customer Support

Customer support is available in various forms. There is a FAQ page, with answers to some of the most common queries raised by players. There is also an extensive online help centre, with tons of useful information you can search through with key words. If you want to speak to a member of the customer service team, they can be contacted round the clock, through live chat, or a free phone number. I contacted the customer service team numerous times whilst researching the casino, and each time I found the agents helpful and knowledgable. The operator can also be contacted by email, which is helpful should you ever have a lengthy query you want to raise.

Key Details About Licensing, Security and Responsible Gambling

As a reputable and long standing company, William Hill takes player protection very seriously. It possesses a valid licence from the UK Gambling Commission. In order to get this licence, the company is subjected to close monitoring and regulation and must adhere to strict standards. These include providing fair outcomes to its games and adhering to anti money laundering policies. The company also holds a licence from the Gibraltar Government and is regulated by the Gibraltar Gambling Commissioner, again adding further protection for players.

As with all the online casino sites in Kenya and around the world, a random number generator (RNG) is used to produce genuinely fair outcomes for games. The RNG is rigorously tested and certified by Technical Systems Testing (TST), which is part of Gaming Laboratories International (GLI). Both companies are independent, internationally recognised authorities that provide full testing services to some of the biggest iGaming companies worldwide. It analyses payouts and produces monthly reports which display the actual percentage of payouts made to players across various game categories. Players are further protected by cutting-edge technical security. Any information passed between the customer and the casino website is encrypted using SSL technology to ensure it cannot be intercepted by third parties. This protects customers from becoming victims of fraud. The SSL encryption technology is certified by Thawte, a leading company in the field of technical security. The William Hill online casino is committed to supporting responsible gambling.

On the website, there are numerous links to organisations and charities which provide help and support with problem gambling. Such companies include the like of Gamble Aware, Gamblers Anonymous, the Responsible Gambling Trust and Gambling Therapy. The company has implemented various tools to protect players. For starters, age verification processes are in place to protect minors and to ensure that no one under the age of 18 can play its games. Various options are provided to players to help them take control of their gambling habits. These include the possibility to set daily deposit limits, plus the option to restrict which areas of the site can be played on. They also provide the possibility to self-exclude for a set period of time.

Some Special Features Earned the Casino Bonus Points

I did not hesitate in giving the operator the full three points for awards. The company has won numerous prestigious prizes throughout its history. Perhaps most notable is its four wins at the 2014 EGR Awards, where it scooped the coveted titles for Best Slots Operator, Casino Operator, Overall Operator and Marketing Campaign of the year. The rewarding VIP scheme earned it another bonus point.

• Awards . 3/3

• Promotions . 0/3

• Special Games . 1/2

• Loyalty Scheme . 1/1

• Extras . 0/1

• Bonus-- Points . 5

The Age of the Gods progressive jackpot games, along with many TV and film branded slots, are exclusive to Playtech and are exciting new additions to the game collection. I therefore awarded an extra point for this. However, I did not give the full two points, as the same special games can be found at other casinos that use Playtech software. Despite there being numerous welcome bonuses on offer, there are very few other promotions available to loyal players, so the operator missed out on extra points here.

Conclusion – A Great Casino All Round

Clearly the huge and diverse game collection is a major highlight of this casino. Yet it also performs well across many other areas. The software is flawless, and when you consider that the William Hill casino games also include titles from various providers, there is a unique mix with something to appeal to everyone. The mobile casino apps are compatible with a wide range of devices. The live dealer games are amongst some of the best in the industry, thanks to the mix of world-renowned companies that provide them. When you also take into consideration the wide range of safe and secure banking options, with swift processing times, plus the guaranteed safety and security that comes from such a reputable operator, then you have a great casino in anyone’s book.

Of course, I want to include any negatives to provide an honest and objective overview of the operator. Yet, the fact is, there are very few to mention. If anything, the limited promotions could be seen as a drawback, particularly compared to the regular promotions at 888casino, where loyal players can benefit from various ongoing offers. Also, whilst there are mobile games available, the game selection is quite limited compared to some operators. For a casino app with a wider selection of games, I would suggest trying Casino.com Mobile, which provides hundreds of games to choose from. Overall, I have no hesitation in recommending the William Hill online casino. All that’s left to do is to try it for yourself.

Questions and Answers

If you want to ask any questions about anything within this William Hill Casino review, or indeed, if you have any other kind of query related to the operator, then please feel free to send your question by email to [email protected]. Below, you will find the answers to some of the questions which are most frequently raised.

What is the Will Hill sign up offer?

The current William Hill sign up offer for new players is up to ￡300.

How long does it take for money to clear from William Hill?

William Hill ranks among the top PayPal casinos. This means that, when using this payment method, you can expect your money in your account within 1-2 working days.

How many customers does William Hill have?

At present, William Hill has around 3 million online customers. To learn more, check out our overview of William Hill's company information.

How do you get free bets on William Hill?

Free bets are available at William Hill for new customers when betting on sports only.

How do I withdraw money from William Hill?

There are many options for withdrawing money at William Hill, including debit cards, e-Wallets and bank transfers.

Can William Hill close my account?

If you violate the terms of service, it is very possible that William Hill will close your account. To avoid this, we recommend that you take a look at William Hill's terms and conditions.